MFP Printer Maintenance Contracts
Keep your multifunction printers running smoothly with professional, manufacturer-standard maintenance from MFP Printers Store.ug. Choose a plan that matches your print volume and uptime needs.
What's Included
Professional Care for Your Equipment
Preventive Maintenance
Scheduled servicing to keep your MFPs running at peak performance and catch issues early.
Breakdown Support
Fast on-site and remote response to minimise downtime when a machine fails.
Genuine Parts
Manufacturer-approved spare parts and consumables installed by trained technicians.
Service Records
Full maintenance logs for every visit, available to you on request for audit and compliance.
Service Plans
Choose Your Coverage Level
All plans are quoted in UGX and tailored to your equipment and monthly print volume.
Basic Plan
Essential upkeep for low-volume users
- Scheduled preventive maintenance
- Remote technical support
- Discounted genuine spare parts
- Firmware & software updates
- Response within 48 hrs (Kampala)
Standard Plan
Balanced coverage for busy offices
- Everything in Basic, plus:
- Priority breakdown support
- Included spare parts (excl. consumables)
- Quarterly equipment health checks
- Response within 24 hrs (Kampala)
Comprehensive Plan
Full peace-of-mind coverage
- Everything in Standard, plus:
- All labour & spare parts covered
- On-site response within 8 hrs (Kampala)
- Dedicated account manager
- Consumables included (toner, drums)
The Agreement
Standard Maintenance Contract
Review the full terms of our standard MFP maintenance agreement below.
Ready to protect your printers?
Contact us today for a tailored maintenance quote based on your equipment and print volume.